6 de octubre de 2013

30 tweets from “Helping. How to offer, give, and receive help” (by Edgar H. Schein)

  1. Helping is at the heart of all social life (…) If we can be more effective as helpers, it will improve life for all of us (p. 157)
  2. Help is an important but complicated human process (p. 4)
  3. Learning when and how to show respect is one of the most important areas of social learning (p. 23)
  4. If we understand the dynamics of building any relationship, we can build a more effective helping relationship (p. 10)
  5. Sometimes we are overhelped (p. 147)
  6. Never assume that you know what specific form of help is needed without checking first (p. 148)